Privacy Notice — West Lakes Demolition

West Lakes Demolition Limited ("we", "us", "our") is a UK-based demolition and site clearance contractor. Our director is Kyle Barlow. You can contact us by phone on 07873706530 or by email at [DOMAIN EMAIL].

This Privacy Notice explains how we collect, use, and protect your personal data when you visit our website or submit an enquiry. It is written in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

When you submit an enquiry through our website, we collect the following information:

• Your name (required)

• Your company name, if you provide it (optional)

• Your email address (required)

• Your phone number, if you provide it (optional)

• The service you are enquiring about (required)

• Your project details and message (required)

We do not collect any other personal information through this website. We do not use analytics, advertising cookies, tracking pixels, or marketing tools on this site.

We collect the personal information listed above only when you voluntarily submit an enquiry form on this website. We do not collect personal information automatically through analytics or tracking technologies.

When you visit our website, your browser may share limited technical data (such as IP address and browser type) with our hosting provider as part of the normal operation of the website. This is necessary for the site to function and is not used to track or profile you.

We use the information you provide to:

• Respond to your enquiry and provide the information you have requested

• Prepare quotes and estimates for potential projects

• Arrange site visits and carry out contracted works

• Contact you about your enquiry or project

Our lawful basis for processing your personal data is our legitimate interests (Article 6(1)(f) of the UK GDPR) — specifically, the legitimate interest of responding to your enquiry and conducting our business. We do not use your information for marketing or advertising, and we do not send promotional communications unless you separately request them.

We do not sell, rent, or trade your personal data. We share your enquiry information only as follows:

• Your enquiry is sent by email to our internal company email address ([DOMAIN EMAIL]) so that our team can respond to you.

• Our website is hosted on the Base44 platform, and enquiry emails are delivered through Base44's email service. Base44 acts as a processor on our behalf and does not use your data for its own purposes.

• We may disclose your information where required by law or to protect our legal rights.

We retain enquiry data for as long as necessary to respond to your request and for a reasonable period thereafter in case of follow-up. If no project proceeds, we typically retain enquiry data for up to 12 months after our last contact with you. If we are engaged to carry out works, we retain contract-related data for the duration of the contract and for six years thereafter, as required by law, accounting, and tax regulations.

If you would like us to delete your enquiry data sooner, you may request this at any time using the contact details in Section 1, and we will action your request in line with your data protection rights.

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Enquiry submissions are transmitted securely through our platform provider. Access to enquiry data is limited to authorised members of our team.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website is hosted on the Base44 platform. Base44 may process or store data in locations outside the United Kingdom. Where this occurs, appropriate safeguards are in place to ensure your data is protected to UK standards, including standard contractual clauses or other transfer mechanisms recognised under UK data protection law.

The only personal data that may be transferred in this way is the information you submit through the enquiry form. We do not transfer any other personal data outside the UK.

Under the UK GDPR, you have the following rights:

• The right to be informed about how we use your data (this Privacy Notice)

• The right of access to the personal data we hold about you

• The right to request correction of inaccurate or incomplete data

• The right to request deletion of your data in certain circumstances

• The right to restrict or object to our processing of your data

• The right to data portability

• The right to withdraw consent, where processing is based on consent

To exercise any of these rights, contact us using the details in Section 1. We will respond within one month of receiving your request.

Our website uses a minimal amount of local browser storage to remember your cookie preferences. We do not use analytics, advertising, or tracking cookies. For full details, please see our Cookie Policy.

If you have a concern about how we handle your personal data, please contact us first using the details in Section 1 and we will do our best to resolve the matter.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent authority for data protection. You can contact the ICO at:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Telephone: 0303 123 1113 · Website: ico.org.uk

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.